Contact

We're here to help

Questions about a product, an order or which filter fits? Email us or send a message below. We usually reply within 1 business day.

Email ussales@zerofilterstore.comWe usually reply within 1 business day. Order helpCheck an order or ask about shipping Returns14-day return requests: see our Refund Policy Filter compatibilityWhich 5-stage filter fits your pitcher

Zero Filter Online LLC
8 The Green, Ste 26536, Dover, DE 19901, United States

Send us a message

Include your order number if your question is about an order.

By sending this form you agree that we may reply to you by email.

How it works

How we handle your message

  1. 1

    Send your message

    Email sales@zerofilterstore.com or use the form above.

  2. 2

    Add the details

    Include your order number and, for filter questions, your pitcher or dispenser model.

  3. 3

    We reply by email

    We usually reply within 1 business day.

  4. 4

    We sort it out

    Order updates, filter fit or a return within 14 days of delivery.

Help

Quick answers

Which filter fits my pitcher?

Compatibility details for Zero Filter Online 5-stage filters.

See compatibility

Filter & TDS questions

When to replace, what 000 means and more.

Read the FAQ

Shipping

Where orders ship from and how delivery works.

Shipping Policy

Returns

14-day return requests and conditions.

Refund Policy